The majority of my business nowadays is from referrals. In the beginning, it wasn't always like that. When I first started in 2012, in Park Circle, I had would sit at the front desk of my office at 1081 E Montague and greet people who randomly walked or called-in. If someone wanted to see a property, I would jump at the chance to help. My theory was that if I did an amazing job for those people that...